Plant Acquis iT Messenger is a remote messaging system for notifying responsible staff of critical alarms. The add-on can be optionally installed for the existing basic system Plant Acquis iT if the technical infrastructure on-site supports the communication methods.
The following communication channels are available for the application of Plant Acquis iT Messenger:
- Short Message Services (SMS),
- e-mail (SMTP),
- Windows warning service (NetSend) and
- Voice message via mobile telephony
Voice messages can be additionally defined as messages which need to be acknowledged. In this case, the system supports multi-step, automatic forwarding if the recipient does not react (escalation model).